Conducting an Interview in the Work of a Personnel Manager

The course on “Conducting an Interview in the Work of a Personnel Manager,“ is focused on increasing the efficiency of managers, personnel managers, and all those performing personal interviews in situations mainly regarding: admission of staff, prior to the end of a trial period, solving grievances, pointing out dissatisfactory results (corrective interview), termination of employment.

Goals

  • Teach or improve participants in techniques which are necessary for the conducting of individual types of personal interviews, from selection interviews to unpleasant, unpopular interviews.
  • Improve communication skills, which are necessary when carrying out these types of personal interviews.
  • Realize the importance of properly conducting personal interviews as an effective management tool.

Content

Types of interviews in the work of a personnel manager and when to use them

Mistakes in assessing

  • Non-verbal and verbal signs of behaviour
  • Techniques of asking questions and responding to them
  • Active listening
  • Empathy, perceiving other

Preparation, planning and structure of the interview:

  •  admission,
  • prior to the end of a trial period,
  • corrective (pointing out to dissatisfactory results),
  • upon employment termination
  • risks of bad and underestimated preparation 

 Practise conducting an interview and a video training

  • admission,
  • prior to the end of a trial period,
  • corrective (pointing out to dissatisfactory results),
  • upon employment termination.

Practical advice

  • Barriers of an effective interview
  • Supporting communication techniques